교원프로필

김광재 사진
교원에 대한 정보를 나타내는 표입니다.
성명 김광재
소속 산업경영공학과
전화번호 279-2208
E-mail kjk@postech.ac.kr
Homepage http://quality.postech.ac.kr/

학력

  • 1989~1993 PURDUE UNIV. (박사-경영과학)
  • 1984~1986 한국과학기술원 (석사-산업공학)
  • 1980~1984 서울대학교 (학사-산업공학)

주요경력

  • 1994~1997 : Penn. state Univ.
  • 1993~1994 : Purdue Univ.(CMME)
  • 1989~1993 : Univ. of Purdue
  • 1986~1989 : 데이콤

전문분야

  • 품질공학 및 경영: SIX-SIGMA, E-BIZ QUALITY, PROCESS OPTIMIZATION
  • 신제품/서비스 설계: QFD, NEW PRODUCT/SERVICE DESIGN AND EVALUATION, MASS CUSTOMIZATION
  • 서비스 품질: SERVICE QUALITY MODELING, ANALYSIS, AND IMPROVEMENT, TELECOM APPLICATIONS

학술지

국제전문학술지

  • Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data, Service Business, , 12, 203-227 (2018)
  • Using Data to Advance Service: Managerial Issues and Theoretical Implications from Action Research, Journal of Service Theory and Practice, , 28, 99-128 (2018)
  • From Data to Value: A Nine-factor Framework for Data-based Value Creation in Information-intensive Services, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, , 39, 121-135 (2018)
  • A desirability function method for optimizing mean and variability of multiple responses using a posterior preference articulation approach, QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, , , - (2018)
  • Robust Fuzzy Programming Method for MRO Problems Considering Location Effect, Dispersion Effect and Model Uncertainty, COMPUTERS & INDUSTRIAL ENGINEERING, , 105, 76-83 (2017)
  • Developing a quality prioritization procedure for IPTV service, Service Business, , 11, 427-449 (2017)
  • Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key Dimensions, International Journal of Services and Operations Management, , 27, 524-548 (2017)
  • Evaluation of Smartphone User Experience: Identification of Key Items and Their Relationships, International Journal of Mobile Communications, , 16, 167-189 (2017)
  • Dual-Response Optimization Using a Patient Rule Induction Method, Quality Engineering, , , - (2017)
  • Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key Dimensions, International Journal of Services and Operations Management, , , - (2016)
  • Development of a Scale to Measure the Quality of Mobile Location-Based Services, Service Business, , , - (2016)
  • Developing a quality prioritization procedure for IPTV service, SERVICE BUSINESS, , , - (2016)
  • Optimizing a blend of a mixture slurry in chemical mechanical planarization for advanced semiconductor manufacturing using a posterior preference articulation approach to dual response surface optimization, Applied Stochastic Model in Business and Industry, , , - (2016)
  • Robust Fuzzy Programming Method for MRO Problems Considering Location Effect, Dispersion Effect and Model Uncertainty, COMPUTERS & INDUSTRIAL ENGINEERING, , 105, 76-83 (2016)
  • IT-Enabled Information-Intensive Services, IT PROFESSIONAL, , 17, 26-32 (2015)
  • An Evaluation Scheme for Product-Service System Models: Development of Evaluation Criteria and Case Studies, SERVICE BUSINESS, , , 1-24 (2015)
  • Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop, JOURNAL OF RETAILING AND CONSUMER SERVICES, , 26, 32-40 (2015)
  • A Conceptual Framework for Designing Informatics-based Services in Manufacturing Industries, 7TH INDUSTRIAL PRODUCT-SERVICE SYSTEMS CONFERENCE - IPSS, INDUSTRY TRANSFORMATION FOR SUSTAINABILITY AND BUSINESS, , 30, 72-77 (2015)
  • Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases, Journal of Intelligent Manufacturing, , , - (2015)
  • Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services, Service Science, , 6, 296-312 (2014)
  • Determining the target value of ACICD to optimize the electrical characteristics of semiconductors using dual response surface optimization, Applied Stochastic Models in Business and Industry, , 29, 377-386 (2013)
  • A data mining approach considering missing values for the optimization of semiconductor-manufacturing processes, EXPERT SYSTEMS WITH APPLICATIONS, , 39, 2590-2596 (2012)
  • Interactive weighting of bias and variance in dual response surface optimization, EXPERT SYSTEMS WITH APPLICATIONS, , 39, 5900-5906 (2012)
  • An interactive method to multiresponse surface optimization based on pairwise comparisons, IIE TRANSACTIONS, , 44, 13-26 (2012)
  • A Strategy Matrix for the Product-Service System, INFORMATION-AN INTERNATIONAL INTERDISCIPLINARY JOURNAL, , 15, 3391-3400 (2012)
  • PSS board: a structured tool for product-service system process visualization, JOURNAL OF CLEANER PRODUCTION, , 37, 42-53 (2012)
  • A posterior preference articulation approach to multiresponse surface optimization, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, , 210, 301-309 (2011)
  • A review on posterior and interactive solution selection methods to multiresponse surface optimization, JOURNAL OF QUALITY, , 18, 279-301 (2011)
  • A posterior preference articulation approach to dual-response-surface optimization, IIE TRANSACTIONS, , 42, 161-171 (2010)
  • Compromising prioritization from pairwise comparisons considering type I and II errors, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, , 204, 285-293 (2010)
  • Multistage PRIM: patient rule induction method for optimisation of a multistage manufacturing process, INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, , 48, 3461-3473 (2010)
  • Bayesian Analysis for Weighted Mean-squared Error in Dual Response Surface Optimization, QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, , 26, 417-430 (2010)
  • A Case Study on Modeling and Optimizing Photolithography Stage of Semiconductor Fabrication Process, QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, , 26, 765-774 (2010)
  • Robustness indices and robust prioritization in QFD, EXPERT SYSTEMS WITH APPLICATIONS, , 36, 2651-2658 (2009)
  • An interactive desirability function method to multiresponse optimization, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, , 195, 412-426 (2009)
  • SERVICE QUALITY MODEL FOR IPTV SERVICE: IDENTIFICATION OF KEY FEATURES AND THEIR RELATIOHSHIPS, INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING-THEORY APPLICATIONS AND PRACTICE, , 16, 305-317 (2009)
  • Optimal balancing of multiple affective satisfaction dimensions: A case study on mobile phones, INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS, , 38, 272-279 (2008)
  • An extended QFD planning model for selecting design requirements with longitudinal effect consideration, EXPERT SYSTEMS WITH APPLICATIONS, , 35, 1546-1554 (2008)
  • Analysis of key features in IPTV service quality model, 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008, , , 595-598 (2008)
  • The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea, EXPERT SYSTEMS WITH APPLICATIONS, , 32, 822-831 (2007)
  • Robust QFD: Framework and a case study, QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, , 23, 31-44 (2007)
  • A systematic method for generating engineering characteristic candidates in quality function deployment, INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING-THEORY APPLICATIONS AND PRACTICE, , 14, 179-187 (2007)
  • Optimization of multiple responses considering both location and dispersion effects, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, , 169, 133-145 (2006)
  • Development of customer satisfaction models for automotive interior materials, INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS, , 36, 323-330 (2006)
  • Online monitoring and diagnosis of batch processes: empirical model-based framework and a case study, INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, , 44, 2361-2378 (2006)
  • Service quality analysis and improvement: Development of a systematic framework, INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING-THEORY APPLICATIONS AND PRACTICE, , 13, 177-187 (2006)
  • A new loss function-based method for multiresponse optimization, JOURNAL OF QUALITY TECHNOLOGY, , 37, 50-59 (2005)
  • Optimizing multi-response surface problems: How to use multi-objective optimization techniques, IIE TRANSACTIONS, , 37, 523-532 (2005)
  • Diagnosing batch processes with insufficient fault data: generation of pseudo batches, INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, , 43, 2997-3009 (2005)
  • Optimal weighting of bias and variance in dual response surface optimization, JOURNAL OF QUALITY TECHNOLOGY, , 37, 236-247 (2005)
  • D-STEM: a modified step method with desirability function concept, COMPUTERS & OPERATIONS RESEARCH, , 32, 3175-3190 (2005)
  • Designing of variables repetitive group sampling plan involving minimum average sample number, COMMUNICATIONS IN STATISTICS-SIMULATION AND COMPUTATION, , 34, 799-809 (2005)
  • Multivariate statistical diagnosis using triangular representation of fault patterns in principal component space, INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, , 43, 5181-5198 (2005)
  • Fault diagnosis of batch processes using discriminant model, INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, , 42, 597-612 (2004)
  • Identifying mobile phone design features critical to user satisfaction, HUMAN FACTORS AND ERGONOMICS IN MANUFACTURING, , 14, 15-29 (2004)
  • A method for predicting future observations in the monitoring of a batch process, JOURNAL OF QUALITY TECHNOLOGY, , 35, 59-69 (2003)
  • A synopsis of recent methodological enhancements on quality function deployment, INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING-THEORY APPLICATIONS AND PRACTICE, , 10, 462-466 (2003)
  • Quality-oriented shop floor control system for large-scale manufacturing processes: Functional framework and experimental results, JOURNAL OF MANUFACTURING SYSTEMS, , 21, 187-199 (2002)
  • Fuzzy multicriteria models for quality function deployment, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, , 121, 504-518 (2000)
  • Simultaneous optimization of mechanical properties of steel by maximizing exponential desirability functions, JOURNAL OF THE ROYAL STATISTICAL SOCIETY SERIES C-APPLIED STATISTICS, , 49, 311-325 (2000)
  • Complexity reduction of a design problem in QFD using decomposition, JOURNAL OF INTELLIGENT MANUFACTURING, , 11, 339-354 (2000)
  • Evaluation of product usability: development and validation of usability dimensions and design elements based on empirical models, INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS, , 26, 477-488 (2000)
  • An economic selective assembly procedure for two mating components with equal variance, NAVAL RESEARCH LOGISTICS, , 46, 809-821 (1999)
  • Dual response surface optimization: A fuzzy modeling approach, JOURNAL OF QUALITY TECHNOLOGY, , 30, 1-10 (1998)
  • A comparison of fuzzy and nonparametric linear regression, COMPUTERS & OPERATIONS RESEARCH, , 24, 505-519 (1997)

국내전문학술지

  • 운전자의 위험운전 행동 분석을 통한 시내버스 안전운전 지원 서비스 기회 도출, 대한산업공학회지, , 41, 499-510 (2015)
  • 쌍대반응표면최적화의 방법론 및 응용: A Literature Review, 대한산업공학회지, , 39, 342-350 (2013)
  • 제품-서비스-시장참여자의 에코시스템 분석을 위한 관계 기반 모델 개발, 대한산업공학회지, , 37, - (2011)
  • 제품-서비스 통합 시스템 : 현황 및 연구방향, 대한산업공학회지, , 37, 234-247 (2011)
  • 제품-서비스 통합시스템(Product-Service System)에서의 수익분배모형, 한국경영과학회지, , 36, 81-89 (2011)
  • 제품-서비스 통합 성공요인에 대한 연구, 경영교육연구, , 13, 31-58 (2010)
  • 서비스 혁신 연구 : 프레임워크와 연구이슈, 대한산업공학회지, , 35, 226-247 (2009)
  • EXPLORING UNDERGRADUATE EDUCATION OF INDUSTRIAL ENGINEERING, IE INTERFACES, , 20, 1-10 (2007)
  • 산업공학 학부교육의 탐색: 졸업생 설문조사 결과를 중심으로, 산업공학, , 20, 1-10 (2007)
  • BPM 기반의 6 시그마: 개념 및 절차 모델, 대한산업공학회지, , 32, 314-322 (2006)
  • DEVELOPMENT OF CUSTOMER-CENTERED CONVERGENCE SERVICE CONCEPTS: A SYSTEMATIC FRAMEWORK AND A CASE STUDY IN TELECOMMUNICATIONS INDUSTRY, IE INTERFACES, , 19, 140-152 (2006)
  • 고객 중심의 컨버전스 서비스 컨셉 개발: 절차 체계 및 통신 컨버전스 서비스 사례 연구, 산업공학, , 19, 140-152 (2006)
  • 통계적 공정 관리(SPC)와 엔지니어링 공정 관리(EPC)의 비교 조사 : 통합 방안을 중심으로, 한국품질경영학회지, , 33, 22-31 (2005)
  • DFSS/C의 CTQ 후보 체계적인 도출을 위한 체계적 방법론 연구, 한국품질경영학회지, , 33, 74-86 (2005)
  • 공정변수의 변동을 고려한 손실함수를 통한 다중반응표면 최적화, 대한산업공학회지, , 31, 164-172 (2005)
  • 공정변수의 변동을 고려한 손실함수를 통한 다중반응표면 최적화, 대한산업공학회지, , 31, 164-172 (2005)
  • 공정변수의 변동을 고려한 호감도 함수를 통한 다중반응표면 최적화, 한국경영과학회지(000072), , 30, 95-104 (2005)
  • 설계변수의 통계적,기술적,실질적 측면을 고려한 자동차 내장재질의 만족도 모형 개발, 산업공학, , 17, 482-489 (2004)
  • 가상환경상의 인간공학적 제품설계를 위한 인체모델군 생성기법 개발 및 적용, 산업공학, , 16, 144-148 (2003)
  • KANO 모형에 기반한 소비자 요구사항 분류: 퍼지 접근방법, 한국품질경영학회지, , 31, 98-113 (2003)
  • E-BUSINESS 시대의 품질공학: 연구체계 및 방향, 대한산업공학회지, , 27, 118-134 (2001)
  • 짝이 되는 두 부품의 경제적 선택조립 절차, 한국경영과학회지, , 24, 39-48 (1999)
  • AN ECONOMIC SELECTIVE ASEMBLY PROCEDURE FOR TWO MATING COMPONENTS, JOURNAL OF THE KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, , 24, 39-48 (1999)
  • 호감도 함수 접근법을 이용한 다수 품질특성치의 강건 설계, 대한산업공학회지, , 24, 287-296 (1998)
  • A DESIRABILITY FUNCTION APPROACH TO THE ROBUST DESIGN FOR MULTIPLE QUALITY CHARACTERISTICS, JOURNAL OF THE KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, , 24, 287-296 (1998)

일반학술지

  • A Concept Generation Support System for Product-Service System Development, Service Science, , 4, 349-364 (2012)
  • A Structured Test Approach for Service Concepts, INTERNATIONAL JOURNAL OF SERVICE SCIENCE, MANAGEMENT, ENGINEERING AND TECHNOLOGY, , 1, 12-21 (2010)
  • MR-PRIM: PATIENT RULE INDUCTION METHOD FOR MULTIRESPONSE OPTIMIZATION, QUALITY ENGINEERING, , 20, 232-242 (2008)
  • Research Issues in Robust QFD, Industrial Engineering and Management Systems, , , - (2008)
  • Expected Desirability Function: Consideration of Both Location and Dispersion Effects in Desirability Function Approach, QUALITY TECHNOLOGY AND QUANTITATIVE MANAGEMENT, , 4, 365-377 (2007)
  • Determining product platform elements for mass customisation, INTERNATIONAL JOURNAL OF PRODUCTIVITY AND QUALITY MANAGEMENT, , 1, 168-182 (2006)
  • HANDLING DATA INSUFFICIENCY PROBLEM IN DIAGNOSING BATCH PROCESSES, INTERNATIONAL JOURNAL OF RELIABILITY, QUALITY AND SAFETY ENGINEERING, , 10, 171-184 (2003)
  • INTERACTIVE DESIRABILITY FUNCTION APPROACH TO MULTI-RESPONSE SURFACE OPTIMIZATION, INTERNATIONAL JOURNAL OF RELIABILITY, QUALITY AND SAFETY ENGINEERING, , 10, 205-217 (2003)
  • A SYSTEMATIC PROCEDURE FOR MODELING USABILITY BASED ON PRODUCT DESIGN VARIABLES:A CASE STUDY IN AUDIO-VISUAL CONSUMER ELECTRONIC PRODUCTS, INTERNATIONAL JOURNAL OF OCCUPATIONAL SAFETY AND ERGONOMICS : JOSE, , 8, 387-406 (2002)
  • CONSISTENCY CHECK OF A HOUSE OF QUALITY CHART, THE INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT , , 19, 471-484 (2002)
  • CURRICULUM IN QUALITY ENGINEERING: PRESENT AND FUTURE, INDUSTRIAL ENGINEERING MAGAZINE, , 9, 38-45 (2002)
  • EFFECT AND CHOICE OF THE WEIGHTING SCALE IN QFD, QUALITY ENGINEERING, , 12, 347-356 (2000)
  • Design of Experiments, INDUSTRIAL ENGINEERING APPLICATIONS AND PRACTICE: USERS’ ENCYCLOPEDIA, , 0, - (1999)
  • INTELLIGENT SHOP FLOOR CONTROL SYSTEM FOR QUALITY AND PRODUCTIVITY IMPROVEMENT AT LG-MICRON LTD, INDUSTRIAL ENGINEERING MAGAZINE, , 6, 60-64 (1999)
  • MEASURING CUSTOMER PERCEPTIONS ON PRODUCT USABILITY: A SELECTION AND SCREENING PROCESS TO DETERMINE CRITICAL DESIGN VARIABLES USING THE DATA FROM CONSUMER PREFERENCE SURVEY, THE JAPANESE JOURNAL OF ERGONOMICS, , 35, 40-43 (1999)
  • TAGUCHI PARAMETER DESIGN WITH MULTIPLE QUALITY CHARACTERISTICS USING DESIRABILITY FUNCTIONS WITH MSE, QUALITY MANAGEMENT JOURNAL, , 6, 26-40 (1999)
  • Complexity Reduction of a House of Quality Chart Using Correspondence Analysis, QUALITY MANAGEMENT JOURNAL, , 5, 46-58 (1998)
  • DETERMINATION OF AN OPTIMAL SET OF DESIGN REQUIREMENTS USING HOUSE OF QUALITY, JOURNAL OF OPERATIONS MANAGEMENT, , 16, 569-581 (1998)
  • A Comparison of Fuzzy and Nonparametric Regression, COMPUTERS AND OPERATIONS RESEARCH, , 24, 505-519 (1997)
  • DETERMINING OPTIMAL DESIGN CHARACTERISTIC LEVELS IN QFD, QUALITY ENGINEERING, , 10, 295-307 (1997)
  • RESTRUCTURING A HOUSE OF QUALITY USING FACTOR ANALYSIS, QUALITY ENGINEERING, , 9, 739-746   (1997)
  • FUZZY VERSUS STATISTICAL LINEAR REGRESSION, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, , 92, 417-434 (1996)

학술회의논문

  • System Informatics-based New Service Development: A Conceptual Framework, ., 0, 0, - (2015)
  • A Conceptual Framework for Designing Informatics-based Services in Manufacturing Indutries, ., 0, 0, - (2015)
  • Design of Informatics-based Services in Manufacturing Industries, ., 0, 0, - (2015)
  • Identifying Service Opportunities for Enhancing the Driving Safety of Buses: A Data-driven Approach, ., 0, 0, - (2015)
  • Data-driven Healthcare Service Opportunities in Korea: A Big-Picture of 138 Opportunities and Its Utilization, ., 0, 0, - (2014)
  • Visualization-enabled Approach for Service Concept Development, ., 0, 0, - (2014)
  • Development of a Data-driven Healthcare Service Concept: A Case Study with Data Base of National Health Insurance Service, ., 0, 0, - (2014)
  • A Data-Driven Approach to Developing Service Concepts for Driving Safety Enhancement, ., 0, 0, - (2014)
  • Designing a Service Process for Hypertension Patient Support, ., 0, 0, - (2014)
  • Product-Service System Development Methods and Knowhow: A Review and Classification, ., 0, 0, - (2014)
  • Service Testing from a Service System Perspective, ., 0, 0, - (2014)
  • Development of a Lifecycle Model for Analyzing Product-Service System from Customer Perspective, 대한산업공학회 춘계학술대회논문집, 0, 0, - (2014)
  • Development of a Service Concept for Hypertension Patient Management, 대한산업공학회 춘계학술대회논문집, 0, 0, - (2014)
  • Development of Driving Safety Enhancement Service Concepts Based on the Data Analysis, 대한산업공학회 춘계학술대회 논문집, 0, 0, - (2014)
  • VR 기반의 서비스 환경 디자인 평가: 면세점 사례를 중심으로, PROCEEDINGS OF 2013 FALL CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • “Customer Experience Board”A Service Blueprinting Framework for Experience-centric Services, PROCEEDINGS OF 2013 FALL CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • 제품-서비스 통합시스템 (PSS)의 품질 평가 Scale 개발: 제품 중심 PSS를 중심으로, PROCEEDINGS OF 2013 FALL CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • 안전운전 지원 서비스 개발: 서비스 컨텐츠 도출 및 DB 활용 계획, PROCEEDINGS OF 2013 FALL CONFERENCE OF KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2013)
  • Development of Scales for Measuring Quality of Mobile Content Services: Focused on Application Market Services,, PROCEEDINGS OF THE 12TH KOREA-CHINA QUALITY SYMPOSIUM, 0, 0, - (2013)
  • 서비스 프로토타이핑을 활용한 서비스 테스팅 연구: 프레임워크와 연구 이슈, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY AND KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • 서비스 테스팅 실험실에서의 서비스 테스팅 품질 Gap 모델 개발, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY AND KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • Information Service Blueprint: “Information-intensive Service (IIS) 의 프로세스 시각화 도구, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY AND KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • 제품-서비스 통합 시스템의 품질 평가 차원 개발: 고객 관점의 접근, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY AND KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2013)
  • An Evaluation Scheme for Product-Service System Models,, RE-ENGINEERING MANUFACTURING FOR SUSTAINABILITY, 0, 0, - (2013)
  • 스마트 헬스케어 서비스 표현 모델: 데이터 수집-분석-활용 메커니즘 관점에서, PROCEEDINGS OF 2012 FALL CONFERENCE OF THE SOCIETY OF SERVICE SCIENCE, 0, 0, - (2012)
  • New approach to service testing: failure prevention 관점에서의 접근, PROCEEDINGS OF THE 2012 FALL CONFERENCE OF SOCIETY OF SERVICE SCIENCE, 0, 0, - (2012)
  • 고객 친화형 텔레매틱스 서비스 컨셉 개발 절차: 차량 데이터 분석을 기반으로, PROCEEDINGS OF THE 2012 FALL CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2012)
  • s-Scape에서의 서비스 평가 체계 적용: 중고 자동차 무인 판매 서비스 테스트 사례 중심으로, PROCEEDINGS OF THE 2012 FALL CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS, 0, 0, - (2012)
  • 서비스 실험실 환경에서의 서비스 평가 체계 개발, PROCEEDINGS OF 14TH INTEGRATED CONFERENCE OF MANAGEMENT-RELATED SOCIETIES, 0, 0, - (2012)
  • Information Service Blueprint “정보 집약 서비스의 프로세스 시각화 도구”, PROCEEDINGS OF 14TH INTEGRATED CONFERENCE OF MANAGEMENT-RELATED SOCIETIES, 0, 0, - (2012)
  • 사용자 경험 평가 체계의 개발, PROCEEDINGS OF JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2012)
  • PSS Board “Product-Service System (PSS) 의 프로세스 시각화 도구”, PROCEEDINGS OF JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2012)
  • 서비스 실험실 환경에서의 서비스 평가를 위한 평가 기준 도출 방법론 개발, PROCEEDINGS OF JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2012)
  • PSS Board“A tool for visualizing product-service system process”, PROCEEDINGS OF THE SOCIETY OF SERVICE SCIENCE, 0, 0, - (2012)
  • 서비스 실험실 환경에서의 서비스 평가를 위한 서비스 평가 체계 개발, PROCEEDIGS OF 2012 COFERENCE OF SOCIETY OF SERVICE SCIENCE, 0, 0, - (2012)
  • Business Ecosystem Improvement for Platform Leadership: An Application of a Relation-Based Model to the Mobile ERP Industry in Korea, PROCEEDINGS OF DESIGN ENGINEERING WORKSHOP 2011, 0, 0, - (2011)
  • Measuring the Effectiveness of a Loyalty Program: A Case Study in Automobile Industry, PROCEEDINGS OF THE 10TH KOREA-CHINA QUALITY SYMPOSIUM, 0, 0, - (2011)
  • Evaluation of Product-Service systems: Current Status and Future Research Directions, PROCEEDINGS OF THE 10TH KOREA-CHINA QUALITY SYMPOSIUM, 0, 0, - (2011)
  • Evaluation of Service Quality using s-Scape : A Case Study, PROCEEDINGS OF 2011 CONFERENCE ON INFORMATION ENGINEERING, 0, 0, - (2011)
  • An Evaluation Scheme for Product-Service Systems, PROCEEDINGS OF IIE ASIAN CONFERENCE 2011, 0, 0, - (2011)
  • Product-Service System Blueprint: Visualization of Value Creation Mechnism, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2011)
  • Developing the methodology to test and evaluate a service concept in the service laboratory environment, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2011)
  • Development of an Evaluation Scheme for Product-Service Systems, PROCEEDINGS OF CIRP IPS2 CONFERENCE 2011, 0, 0, - (2011)
  • Interactive Weighting Method to Dual Response Surface Optimization, PROCEEDINGS OF ASIA PACIFIC INDUSTRIAL ENGINEERING AND MANAGEMENT SYSTEMS CONFERENCE, 0, 0, - (2010)
  • Measuring and Analyzing Effectiveness of A Loyalty Program: A Structural Equation Modeling Approach, PROCEEDINGS OF INFORMS SERVICE SCIENCE CONFERENCE, 0, 0, - (2010)
  • Evaluating the Impact of a Loyalty Program: A Case Study in Automobile Industry, PROCEEDINGS OF NAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT, 0, 0, - (2010)
  • Development of a Classification System for Product-Service Systems, PROCEEDINGS OF JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2010)
  • Research Status for the Evaluation of Product-Service Systems, PROCEEDINGS OF JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2010)
  • Development of a Classification System for Product-Service Systems, PROCEEDINGS OF SERVICE SCIENCE CONFERENCE, 0, 0, - (2010)
  • Generation of Concepts for Product-Service System, PROCEEDINGS OF CIRP IPS2 CONFERENCE, 0, 0, - (2010)
  • A Posterior Preference Articulation Approach to Multiresponse Surface Optimization, PROCEEDINGS OF APIEMS 2009, 0, 0, - (2009)
  • A Modeling Approach to Optimize Semiconductor Fabrication Process Considering Uniformity, PROCEEDINGS OF APIEMS 2009, 0, 0, - (2009)
  • Ideation Support System for Product-Service System Development, PROCEEDINGS OF APIEMS 2009, 0, 0, - (2009)
  • A Posterior Preference Articulation Approach to Multiresponse Surface Optimization, PROCEEDINGS OF INFORMS 2010, 0, 0, - (2009)
  • A Posterior Preference Articulation Approach to Multiresponse Surface Optimization, PROCEEDINGS OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS CONFERENCE, 0, 0, - (2009)
  • A posterior preference articulation approach to dual response surface optimization, PROCEEDINGS OF ASIA PACIFIC INDUSTRIAL ENGINEERING AND MANAGEMENT SYSTEMS CONFERENCE, 0, 0, - (2009)
  • Data mining approach to multistage manufacturing process optimization considering missing values, PROCEEDINGS OF THE KOREA-CHINA QUALITY SYMPOSIUM, 0, 0, - (2009)
  • Optimization of semi-conductor manufacturing process considering the uniform quality of chips within single wafer, PROCEEDINGS OF THE KOREA-CHINA QUALITY SYMPOSIUM, 0, 0, - (2009)
  • A Study on Ideation Support System for Product-Service Systems Development, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2009)
  • New Service Development Process: Current Status and Research Issues, 16TH CIRP INTERNATIONAL CONFERENCE ON LIFE CYCLE ENGINEERING, 0, 0, - (2009)
  • Visualizing and Testing Service Concepts, INTERNATIONAL SYMPOSIUM ON SERVICE SCIENCE, 0, 0, - (2009)
  • Robust QFD Methodology under the Uncertainty in Input Information, THE 9TH APIEMS CONFERENCE, 0, 0, - (2008)
  • Determination of Compromising Priority from Pairwise Comparisons Considering Type I and Type II Errors, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2008)
  • Patient Rule Induction Method for Optimization of a Multistage Manufacturing Process, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2008)
  • Key Factor Analysis of IPTV Service Quality Model, KEY FACTOR ANALYSIS OF IPTV SERVICE QUALITY MODEL," PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2008)
  • Posterior Preference Articulation Approach to Dual Response Surface Optimization, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, - (2008)
  • Dual Response Surface Optimization: Posterior Preference Articulation Approach, Proceedings of the 8th International Conference on Operations and Quantitative Management, 0, 0, 628-638 (2007)
  • A Model of Rapid New Service Development Process: Rapid-NSD, PROCEEDINGS OF THE 2007 IEEE/INFORMS INTERNATIONAL CONFERENCE ON SERVICE OPERATIONS AND LOGISTICS, AND INFORMATICS, 0, 0, - (2007)
  • A Model of Rapid New Service Development Process: Rapid-NSD, Proceedings of the 2007 IEEE/INFORMS International Conference on Service Operations and Logistics,, 0, 0, - (2007)
  • An Extended QFD Planning Model for Selecting Design Requirements with Longitudinal Effect Consideration, of The 6th KOREA-CHINA Quality Symposium, 0, 0, 196-201 (2007)
  • Data mining approach to multiresponse optimization, Proceedings of The 6th KOREA-CHINA Quality Symposium, 0, 0, 51-56 (2007)
  • Robustness evaluation and robust decision-makings against the uncertainty in input information of QFD, Proceedings of The 6th KOREA-CHINA Quality Symposium, 0, 0, 191-195 (2007)
  • Patient rule induction method for multiresponse optimization, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, 147-154 (2007)
  • Optimization of Multiple Quality Characteristics using Principal Component Analysis and Process Capability Indices, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, 353-354 (2007)
  • An extended QFD planning model for goal attainment considering longitudinal effect, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, 833-837 (2007)
  • Robustness Evaluation and Robust Decision-Makings against Uncertainty in Input Information of QFD, PROCEEDINGS OF THE JOINT CONFERENCE OF KOREAN INSTITUTE OF INDUSTRIAL ENGINEERS AND KOREAN OPERATIONS RESEARCH AND MANAGEMENT SCIENCE SOCIETY, 0, 0, 838-841 (2007)
  • An extended QFD planning model for goal attainment considering longitudinal effect, 대한산업공학회, 한국경영과학회 춘계 공동학술대회, 0, 0, 833-837 (2007)
  • Optimization of Multiple Quality Characteristics using Principal Component Analysis and Process Capability Indices, 대한산업공학회, 한국경영과학회 춘계 공동학술대회, 0, 0, 353-354 (2007)
  • Patient rule induction method for multiresponse optimization, 대한산업공학회, 한국경영과학회 춘계 공동학술대회, 0, 0, 147-154 (2007)
  • Robustness Evaluation and Robust Decision-Makings against Uncertainty in Input Information of QFD, 대한산업공학회, 한국경영과학회 춘계 공동학술대회, 0, 0, 838-841 (2007)
  • Research Issues in Robust QFD, Proceedings of the 7th Asia Pacific Industrial Engineering and Management Systems Conference, 0, 0, - (2006)
  • Development of process-oriented metrics for an effective integration of 6 sigma and BPM, Proceedings of the 2006 Fall Conference of the Korean Institute of Industrial Engineers,, 0, 0, - (2006)
  • Development of Customer-Centered Service Concepts:A Systematic Framework and a Case Study in Telecommunications Industry, Proceedings of 11th Annual International Conference on Industrial Engineering Theory, Applications, 0, 0, - (2006)
  • Robust QFD: Methodology and Software Development, Proceedings of 11th Annual International Conference on Industrial Engineering Theory, Applications, 0, 0, - (2006)
  • Generating a Comprehensive Set of Pareto Solutions in Dual Response Surface Optimization, 발표논문집, 0, 0, - (2006)
  • Development of customer-centered convergence service concepts: a systematic framework and a case study in telecommunications industry, Proceedings of the 2006 Spring Joint Conference of the KORMS/KIIE, CD, Daejeon, Korea, 0, 0, - (2006)
  • Robust QFD : framework and a case study, Proceedings of the 2006 Spring Joint Conference of the KORMS/KIIE, CD, Daejeon, Korea, 0, 0, - (2006)
  • Robust QFD: Methodology Development, Proceedings of 6th Asia Pacific Industrial Engineering & Management Conference, Manila, Philippine, 0, 0, - (2005)
  • Robust QFD: Concept and Research Framework, The 4th International Conference on Quality and Reliability (ICQR2005), Beijing, China,, 0, 0, 217-222 (2005)
  • A Systematic Generation of CTQ Candidates in DFSS/C: Methodology Development and A Case Study, Joint Conference of KIIE & KORMS, 0, 0, - (2005)
  • Consideration of Uncertainty in input information of QFD, Proceedings of the Joint Conference of KIIE & KORMS, 0, 0, - (2005)
  • Multiresponse Surface Optimization: A Literature Review and Research Opportunities, Joint Conference of KIIE & KORMS, 0, 0, - (2005)
  • The Development of The Business Performance Metric: Framework and Application Scenarios, Joint Conference of KIIE & KORMS, 0, 0, - (2005)
  • Systematic Generation of CTQ Candidates in DFSS/C: Methodology Development and A Case Study, 발표논문집, 0, 0, - (2005)
  • Causal Relationship among Network Performance, Customer Satisfaction, and Customer Loyalty in High-Speed Internet Services, Proceedings of the Korean Society for Quality Management, 0, 0, 141-142 (2005)
  • Causal Relationship among Network Performance, Customer Satisfaction, and Customer Loyalty in High-Speed Internet Services, Proceedings of International Conference on ISO 9000 & TQM, , Shanghai, China, 0, 0, 141-142 (2005)
  • Determining the relative weights of bias and variance in dual response surface optimization, 2004 INFORMS Annual meeting, 0, 0, - (2004)
  • Service Quality Analysis and Improvement: Development of a Systematic Framework and a Case Study, 발표논문집, 0, 0, - (2004)
  • Multiresponse Optimization Through a New Desirability Function Considering Process Parameter Fluctuation, 발표논문집, 0, 0, - (2004)
  • The Study of Adjusting the Cost Matrix in Loss Function Approach for Multiresponse Optimization, 발표논문집, 0, 0, - (2004)
  • Development and Application of a Generation Method of Human Models for Ergonomic Product Design in Virtual Environment, Human Factors and Ergonomics Society 48th Annual Meeting, 0, 0, 951-955 (2004)
  • SPC와 EPC의 통합에 관한 조사 연구, 발표논문집, 0, 0, - (2004)
  • A Systematic Method for Generating EC Candidates in Quality Function Deployment, 발표논문집, 0, 0, - (2004)
  • Determining the Relative Weights of Bias and Variance in Dual Response Surface Optimization, 발표논문집, 0, 0, - (2004)
  • Modeling a causal relationship among service quality factors with a time-lag consideration: A case in the high-speed internet service, 발표논문집, 0, 0, - (2004)
  • Variability Analysis in QFD: Prioritizing Engineering Characteristics, 발표논문집, 0, 0, 209-210 (2004)
  • Enhanced Fault Diagnosis of a Batch Process Using Quantitative Relationships between Process Variables and a Fault, INFORMS Annual Meeting, 0, 0, - (2003)
  • 다중 반응 문제에서 확률분포에 기반한 새로운 호감도 함수의 제안, 대한산업공학회 추계학술대회, 0, 0, 470- (2003)
  • 쌍대반응문제에서 편차와 분산의 가중치 평가에 관한 연구, 2003 대한산업공학회 추계학술대회, 0, 0, 478- (2003)
  • 고객만족도, 서비스품질, 고객충성도 간의 시간지연 효과 규명에 관한 연구: 통신 서비스에서의 사례연구, 2003 대한산업공학회 추계학술대회, 0, 0, 467- (2003)
  • 쌍대반응표면문제에서 편차와 분산의 가중치 평가에 관한 연구, 발표논문집, 0, 0, - (2003)
  • A new desirability function based on a probability distribution in multiresponse problems, 발표논문집, 0, 0, - (2003)
  • Development and Application of a Generation Method of Human Models for Design Support System in Virtual Environment, Proceedings of Korean Institute of Industrial Engineers Conference, 0, 0, 191-195 (2003)
  • New desirability function approach (DFA) for correlated multiple responses, 발표논문집, 0, 0, - (2003)
  • Development of an affective product design system, 발표논문집, 0, 0, - (2003)
  • Development of hierarchies of customer needs and impressions for passenger car interiors based on a survey of car reviews on the internet, 발표논문집, 0, 0, - (2003)
  • An ergonomic approach for improvement of a passenger car interior design, Proceedings of the 2002 Fall Ergonomics Society of Korea, 0, 0, 213-216 (2002)
  • Fault Diagnosis of Batch Processes: A New Statistical Approach Using Discriminant Model, 발표논문집, 0, 0, - (2002)
  • Recent Advances in Quality Function Deployment, 발표논문집, 0, 0, - (2002)
  • Multiresponse Surface Optimization: Concept, Methods, and Future Directions, Proceedings of QMOD(Quality Management and Qrganizational Development), 0, 0, 506-515 (2002)
  • A New Statistical Approach to Diagnosing Batch Processes, Proceedings of the 7th Annual International Conference on Industrial Engineering, 0, 0, 17-20 (2002)
  • Development of a Modified STEP Method and its Application to Multi-Response Surface Problems, Proceedings of the 7th Annual International Conference on Industrial Engineering, 0, 0, 562-565 (2002)
  • Enhancing the Usefulness of Quality Function Deployment, Proceedings of the 7th Annual International Conference on Industrial Engineering, 0, 0, 554-557 (2002)
  • New Loss Function Approach to Multiresponse Optimization, Proceedings of the 7th Annual International Conference on Industrial Engineering, 0, 0, 566-569 (2002)
  • Optimal balancing of product design features: A case study on mobile phones, Proceedings of the Human Factors and Ergonomics Society 46th Annual Meeting, 0, 0, 700-704 (2002)
  • On-line Fault Diagnosis Method Using Fault Patterns, Proceedings of the Sixteenth Triennial Conference of the International Federation of Operational Res, 0, 0, - (2002)
  • An Interactive Optimization Approach to Multiple Response Surface Problems, Proceedings for IIE 2002 Annual Conference, 0, 0, - (2002)
  • 퍼지모델링을 통한 STEP Method 의 개선, 대한산업공학회/한국경영과학회 2002 춘계공동학술대회, 0, 0, 16-22 (2002)
  • A new loss function approach to multiresponse optimization, Proceedings of the 2002 Joint Conference of Korean Institute of Industrial Engineers and Korean Oper, 0, 0, - (2002)
  • Improvement of STEP Method using a Fuzzy Modeling, Proceedings of the 2002 Joint Conference of Korean Institute of Industrial Engineers and Korean Oper, 0, 0, - (2002)
  • Design aiding system for an optimal product design with enhanced user satisfaction, Proceedings of the 2002 Spring Ergonomics Society of Korea Conference, 0, 0, - (2002)
  • Optimization of Mobile-Phone Design Features Based on the Concept of Convex Hull, Proceedings of the 2002 Spring Ergonomics Society of Korea Conference, 0, 0, - (2002)
  • Convex Hull"" 개념을 이용한 휴대폰 설계특성의 최적화, 대한인간공학회, 0, 0, - (2002)
  • Modeling and Analysis Issues in QFD Practice, 발표논문집, 0, 0, - (2001)
  • Developing Customer Requirements Based Product Platform for Mass-Customization, Proceedings of the 2001 Korean Institute of Industrial Engineers Conference, 0, 0, - (2001)
  • Multi-Response Surface Optimization (MRO) Using Interactive Multi-Objective Optimization (MOO) Methods, Proceedings of the 2001 Korean Institute of Industrial Engineers Conference, 0, 0, - (2001)
  • Identifying Mobile Phone Design Features Critical to User Satisfaction, Proceedings of International Conference on Affective Human Factors Design, 0, 0, - (2001)
  • Evaluation of Retained Technology Asset: Framework and System Development, IEEE Conference on Engineering Management (ICMIT 2000), 0, 0, 354-359 (2000)
  • Analysis of User Satisfaction for Mobile Phones, Proceedings of the 2000 Fall Ergonomics Society of Korea Conference, 0, 0, - (2000)
  • Models for Predicting User Satisfaction for Mobile Phones, Proceedings of the 2000 Fall Ergonomics Society of Korea Conference, 0, 0, - (2000)
  • Technical Issues and New Applications in QFD, Proceedings of the 6th International ISSAT Conference on Reliability and Quality in Design, Orlando, 0, 0, 208-212 (2000)
  • Internet-Based QFD: A Conceptual Framework, Proceedings of INFORMS International Meeting, 0, 0, 879-884 (2000)
  • Selection of Project Initiatives Using QFD: A Case Study in Telecommunications Industry, Proceedings of the 26th International Conference on Computers and Industrial Engineering, Melbourne, 0, 0, 453-457 (1999)
  • Analysis of the Relationship between the Human Interface Elements and the Emotional Satisfaction of Customers for Office Chairs, 1999 Fall Ergonomics Society of Korea Conference, 0, 0, 29-32 (1999)
  • Application of Customer Needs Research on the Internet, 1999 Fall KIIE/KORS Joint Conference, 0, 0, 831-835 (1999)
  • Development of Empirical Models to Predict Customer Satisfaction toward Office Chairs, 1999 Fall KIIE/KORS Joint Conference, 0, 0, 473-476 (1999)
  • Establishing Strategic Planning Through the Voice of Customer in Electronic Commerce Market Using Quality Function Deployment, Proceedings of the 2nd Asia-Pacific Conference on Industrial Engineering and Management Systems, Ka, 0, 0, 189-192 (1999)
  • Internet-Based QFD Framework, Proceedings of the 1999 Korean Society for Quality Management Conference, 0, 0, 144-150 (1999)
  • Optimization of Usability Dimension Using Dual Response Surface Method, 1999 Fall KIIE/KORS Joint Conference, 0, 0, 1079-1082 (1999)
  • Usability Prediction Models Based on Human-Product Interface Elements, Advances in Occupational Ergonomics and Safety (Ed. G. Lee), IOS Press, Orlando, USA, 0, 0, 225-230 (1999)
  • Model Development for Customer Satisfaction Improvement Projects Through Quality Function Deployment, Proceedings of the Decision Sciences Institute International Conference, Athens, Greece, 0, 0, 1780-1782 (1999)
  • Total quality and productivity innovation at LG micron, 발표논문집, 0, 0, 4-4 (1999)
  • Design Problem Complexity Reduction in Quality Function Deployment, Proceedings of the 9th International FAIM Conference, Tilburg, Netherland, 0, 0, 1173-1183 (1999)
  • Measuring Customer Perceptions on Product Usability: Development of Image and Impression Attributes of Consumer Electronic Products, Proceedings of the Human Factors and Ergonomics Society 43rd Annual Meeting, Houston, Texas, 0, 0, 486-490 (1999)
  • A Selection and Screening Procedure to Determine the Critical Design Variables from Cunsumer Preference Survey, 1999 Korean Institute of Industrial Engineers Conference, 0, 0, 81-82 (1999)
  • QFD Optimizer: The System and Related Research Activities, Proceedings of the IFORS SPC-9 Conference, Turku, Finland, 0, 0, 69-73 (1999)
  • Web-Based Multi-User QFD As a Tool of Group Decision Support System, 1998 Korean MIS Conference, 0, 0, 527-536 (1998)
  • Development of a Usability Model for Electronic Products, 1998 Korean Human Factors Engineering Society, 0, 0, 321-324 (1998)
  • Development of Information Reusable QFD Using Object-Oriented Modeling and Group Technology, 1998 Korean Institute of Industrial Engineers Conference, 0, 0, 604-608 (1998)
  • Simultaneous Optimization of Multiple Responses, Proceedings of the 1998 Korean Institute of Industrial Engineers Conference, 0, 0, - (1998)
  • Usability of Consumer Electronic Products, Proceedings of the 5th Pan-Pacific Conference on Occupational Ergonomics, Kitakushu, Japan, 0, 0, 208-211 (1998)
  • A Prescriptive Modeling in QFD: Determining Target Design Characteristic Levels, 1998 Korean Society for Quality Management Conference, 0, 0, 395-402 (1998)
  • QFD Optimizer: A Novice Friendly QFD Decision Support System, Proceedings of the 1998 Joint Conference of Korean Institute of Industrial Engineers and Korean Oper, 0, 0, 1-6 (1998)
  • Quality Function Deployment: Methods and Modeling Issues, 1997 Korean Operations Research and Management Science Society Conference, 0, 0, 189-192 (1997)
  • Design Problem Size Reduction in QFD, 1997 Korean Institute of Industrial Engineers Conference, 0, 0, 1-6 (1997)
  • Dual Response Surface Optimization: Sensitivity of Design Parameters, INFORMS National Meeting, 0, 0, 65-65 (1997)
  • Design Problem Size Reduction Through Decomposition in QFD, Proceedings of the 6th Industrial Engineering Research Conference, Minneapolis, USA, 0, 0, 850-855 (1997)
  • An Integrative Prioritization Process in QFD, Decision Sciences Institute National Meeting, 0, 0, 1703-1705 (1996)
  • Quality Function Deployment: Concepts, Methods, and Models, Proceedings of the Asia Pacific Decision Sciences Institute Conference, Hong Kong, 0, 0, 307-312 (1996)
  • Restructuring a House of Quality Using Factor Analysis, The 5th Industrial Engineering Research Conference, 0, 0, 618-622 (1996)
  • Quality Function Deployment: Spreadsheet Modeling, Proceedings of Decision Sciences Institute National Meeting, Washington, D.C., USA, 0, 0, 1626-1628 (1993)
  • Decision Support System for Quality Function Deployment, Proceedings of Decision Sciences Institute International Meeting, Seoul, Korea, 0, 0, 184-187 (1993)
  • The Relationship among the H Value, Membership Function, and Spread in Fuzzy Linear Regression, Proceedings of Decision Sciences Institute National Meeting, San Francisco, USA, 0, 0, 1009-1011 (1992)
  • A Comparison of Fuzzy Regression and Statistical Regression, 발표논문집, 0, 0, - (1992)
  • Determination of Compromising Priority from Pairwise Comparisons Considering Type I and Type II Errors, Proceedings of the Joint Conference of Korean Institute of Industrial Engineers and Korean Operation, 0, 0, -000- (0000)
  • Key Factor Analysis of IPTV Service Quality Model, Proceedings of the Joint Conference of Korean Institute of Industrial Engineers and Korean Operation, 0, 0, -000- (0000)
  • Patient Rule Induction Method for Optimization of a Multistage Manufacturing Process, Proceedings of the Joint Conference of Korean Institute of Industrial Engineers and Korean Operation, 0, 0, -000- (0000)
  • Posterior Preference Articulation Approach to Dual Response Surface Optimization, Proceedings of the Joint Conference of Korean Institute of Industrial Engineers and Korean Operation, 0, 0, -000- (0000)
  • Robust QFD Methodology under the Uncertainty in Input Information, The 9th APIEMS Conference, 0, 0, -000- (0000)
  • 가상환경상의 인간공학적 설계지원 시스템을 위한 인체모델군 생성기법 개발 및 적용, 2003 대한산업공학회 추계학술대회, 0, 0, 191-195 (0000)
  • 품질기능전개에서 변이분석을 위한 연구체계, 2003 대한산업공학회 추계학술대회, 0, 0, 469- (0000)
  • A new loss function-based method for multiresponse optimization, INFORMS Annual Meeting, 0, 0, - (0000)
  • Assessing the Relative Weights of Bias and Variance in Dual Response Surface Problem, INFORMS Annual Meeting, 0, 0, - (0000)
  • 시간지연을 고려한 서비스품질 요인 간의 인관관계 분석에 관한 연구 : 초고속인터넷서비스 사례를 중심으로, 대한산업공학회/ 한국경영과학회 2004 춘계 학술대회, 0, 0, - (0000)
  • 쌍대반응표면 최적화에서 편차와 분산의 가중치 결정에 관한 연구, 대한산업공학회/ 한국경영과학회 2004 춘계 학술대회, 0, 0, - (0000)
  • 품질기능전개에서 체계적인 설계특성후보 도출 방법 제안, 대한산업공학회/ 한국경영과학회 2004 춘계 학술대회, 0, 0, - (0000)
  • 품질기능전개에서의 변동성 분석 : 설계특성의 우선순위 결정, 대한산업공학회/ 한국경영과학회 2004 춘계 학술대회, 0, 0, - (0000)
  • 공정변수의 변동을 고려한 만족도 함수를 통한 다중반응표면 최적화, 한국경영과학회 2004 추계 학술대회, 0, 0, 39-44 (0000)
  • 다중 반응 변수 문제 해결을 위한 손실함수 방법에서 비용 행렬의 보정에 관한 연구, 한국경영과학회 2004 추계 학술대회, 0, 0, 31-34 (0000)
  • Selection of critical variables via data mining for quality improvement : a case study in steel manufacturing industry, 2004 INFORMS Annual meeting, 0, 0, - (0000)
  • Variability analysis for prioritizing engineering characteristics in qfd : a case study in adsl service, 2004 INFORMS annual meeting, 0, 0, - (0000)

학회발표

  • Determining Golden Process Routes in Semiconductor Manufacturing Process for Yield Management, Proceedings of The 2017 International Conference on Industrial Engineering and Engineering Management, 0, 0, - (2017)
  • Applications of Energy Usage Data: A Literature Review, Proceedings of The 18th Asia Pacific Industrial Engineering and Management Systems, 0, 0, - (2017)
  • An Approach for Decomposing Multivariate Out-of-control Observations with Clustering Algorithm : A Case Study, Proceedings of The 18th Asia Pacific Industrial Engineering and Management Systems, 0, 0, - (2017)
  • 일일 건강행위 데이터 기반의 대학생 건강 생활습관 유형 파악 사례연구, 2017 대한산업공학회 추계학술대회, 0, 0, - (2017)
  • 스마트안전 융합 제품 및 서비스의 사용자 경험 요소 모형 개발, 2017 대한산업공학회 추계학술대회, 0, 0, - (2017)
  • 반도체 제조공정에서의 품질 향상을 위한 ‘BoB 공정 경로’후보군 도출 연구, 2017 대한산업공학회 추계학술대회, 0, 0, - (2017)
  • Condition Monitoring of a Vessel’s Main Engine: A Case Study, INFORMS Annual Meeting, 0, 0, - (2017)
  • Identification of Critical Quality Dimensions for Continuance Intention in mHealth Services: A Case Study of Onecare Service, INFORMS Annual Meeting, 0, 0, - (2017)
  • Identification of Critical Quality Dimensions for Continuance Intention in mHealth Services: A Case Study of Onecare Service, International Research Symposium in Service Management (IRSSM-8), 0, 0, - (2017)
  • System Informatics-based Services: Recent Cases and Research Issues, International Federation of Operational Research Societies, 0, 0, - (2017)
  • Condition Monitoring of a Vessel’s Main Engine: A Case Study, Proceedings of The 16th China-Korea Bilateral Symposium on Quality, 0, 0, - (2017)
  • A Review of Recent Literature on Semiconductor Manufacturing Process Improvement, Proceedings of The 16th China-Korea Bilateral Symposium on Quality, 0, 0, - (2017)
  • 다변량 관리도를 활용한 선박 메인 엔진의 상태 모니터링: 사례 연구, ., 0, 0, - (2017)
  • 에너지 사용 데이터 기반의 서비스 개발: 사례 리뷰, ., 0, 0, - (2017)
  • 반도체 공정으로의 프로세스 마이닝 적용: 타 제조업 분야 사례로부터의 통찰, ., 0, 0, - (2017)
  • mHealth Service 의 계속 사용 의지에 대한 요인 파악: Onecare 사례연구, ., 0, 0, - (2017)
  • 차량 운행 지원 서비스의 컨텐츠 도출: 도구 개발, ., 0, 0, - (2017)
  • A Case Study to Analyze Quality Attributes of an mHealth Behavior Monitoring Service for College Students, ., 0, 0, - (2017)
  • System Informatics-based Services: Conceptual Framework and Implications from Case Studies, ., 0, 0, - (2016)
  • Condition Monitoring of Vessel Main Engines Using Multivariate Control Chart: A Case Study, ., 0, 0, - (2016)
  • Online-To-Offline 서비스 블루프린트 개발, ., 0, 0, - (2016)
  • Developing Risky Driving Classification Model using Bus Driving Data in Korea, ., 0, 0, - (2016)
  • 대학생 대상의 스마트 웰니스 서비스를 위한 일일 건강행위 지수 개발, ., 0, 0, - (2016)
  • Identifying New Service Opportunities for Driving Safety Enhancement based on Driving Behavior Analysis: Commercial Vehicle Case in Korea, ., 0, 0, - (2016)
  • Development of a Daily Health Behavior Index for College Students, ., 0, 0, - (2016)
  • Development of an Online-To-Offline Service Blueprint, ., 0, 0, - (2016)
  • A Data-driven Methodology to Design New Service Concepts for Vehicle Operations Management, ., 0, 0, - (2016)
  • Data-driven Customer Process Management: A New Paradigm for Co-Creating Value with Customer Data, ., 0, 0, - (2016)
  • 에코지수를 활용한 버스의 경제운전 관리 서비스 기회 도출, ., 0, 0, - (2016)
  • Online-To-Offline 서비스 블루프린트 개발, ., 0, 0, - (2016)
  • Data-driven Approach to New Service Concept Design, ., 0, 0, - (2016)
  • Identification of Critical Health Behaviors in Health Behavior Support Services for College Students, ., 0, 0, - (2016)
  • Data-driven Wellness Support Service:Design of a Daily Wellness Index for College Students, ., 0, 0, - (2015)
  • Analysis of Service Testing Cases: From the Perspectives of Target Service Aspect and Service Prototyping Method, ., 0, 0, - (2015)
  • A Data-driven Approach to Designing Service Concepts for Vehicle Operations Management, ., 0, 0, - (2015)
  • Design of Informatics-based Services in Manufacturing Industries: Case Studies and Discussion, ., 0, 0, - (2015)
  • A Structural Service Model for Describing and Designing Services with Data, ., 0, 0, - (2015)
  • Design of Scales for Measuring Quality of Mobile Location-Based Services: focused on Map Services, ., 0, 0, - (2015)
  • A Conceptual Model of System Informatics-based Service, ., 0, 0, - (2015)
  • Systematic Identification of Process Parameters Related to a Quality Dimension for Information-Intensive Service: A Case Study on IPTV Service, ., 0, 0, - (2015)
  • Exploration of Quality of Mobile Location-Based Services: Literature Review and Generation of Quality Dimensions, ., 0, 0, - (2015)
  • A Classification Scheme for System Informatics-based Services, ., 0, 0, - (2015)
  • Data Mining Techniques for Risk Prediction of Hypertension and Its Complicates, ., 0, 0, - (2014)
  • Data-driven Healthcare Service Opportunities in Korea: A Big-Picture of 138 Opportunities and Its Utilization, ., 0, 0, - (2014)
  • Visualization-enabled Approach for Service Concept Development, ., 0, 0, - (2014)
  • Development of a Data-driven Healthcare Service Concept: A Case Study with Data Base of National Health Insurance Service, ., 0, 0, - (2014)
  • System Informatics-based Service: Exploration of Its Characteristics based on Case Review, ., 0, 0, - (2014)
  • Service Channel Selection Reflecting Customer Characteristics and Service Context: A Case of Hypertension Patient Management Service, ., 0, 0, - (2014)
  • Service Process Design for Hypertension Patient Management Services, ., 0, 0, - (2014)
  • Analysis of Vehicle Operational Data for Driving Safety Enhancement, ., 0, 0, - (2014)
  • Development of Healthcare Service Concepts Using National Health Insurance Service Database in Korea, ., 0, 0, - (2014)
  • Data-driven Healthcare Service Opportunities in Korea, ., 0, 0, - (2014)
  • A Data-Driven Approach to Developing Service Concepts for Driving Safety Enhancement, ., 0, 0, - (2014)
  • Designing a Service Process for Hypertension Patient Support, ., 0, 0, - (2014)
  • Product-Service System Development Methods and Knowhow: A Review and Classification, ., 0, 0, - (2014)
  • Analysis of Commercial Vehicle Operation Data for Driving Safety Enhancement, ., 0, 0, - (2014)
  • 서비스 프로토타이핑을 활용한 서비스 테스팅 연구: 프레임워크와 연구 이슈, ., 0, 0, - (2014)
  • A Service Blueprinting Framework for Service Quality Evaluatio, ., 0, 0, - (2014)
  • Development of a Service Model for Hypertension Patient Management, ., 0, 0, - (2014)
  • Development of a Lifecycle Model for Analyzing Product-Service System from Customer Perspective, ., 0, 0, - (2014)
  • Development of a Service Concept for Hypertension Patient Management, ., 0, 0, - (2014)
  • Development of Driving Safety Enhancement Service Concepts Based on the Data Analysis, ., 0, 0, - (2014)
  • Service Testing from a Service System Perspective, ., 0, 0, - (2014)
  • 운전자 안전운전 서비스 컨셉 개발, ., 0, 0, - (2013)
  • VR 기반의 서비스 환경 디자인 평가: 면세점 사례를 중심으로, ., 0, 0, - (2013)
  • “Customer Experience Board”A Service Blueprinting Framework for Experience-centric Services, ., 0, 0, - (2013)
  • 제품-서비스 통합시스템 (PSS)의 품질 평가 Scale 개발: 제품 중심 PSS를 중심으로, ., 0, 0, - (2013)
  • 안전운전 지원 서비스 개발: 서비스 컨텐츠 도출 및 DB 활용 계획, ., 0, 0, - (2013)
  • Development of a Service Testing Gap Model in Service Testing Laboratory Environment, ., 0, 0, - (2013)
  • Analysis of Automobile Driving Behavior Data for New Service Concept Development, ., 0, 0, - (2013)
  • Development of a Quality Evaluation Scheme for Product-Service System: Customers' perspective,, ., 0, 0, - (2013)
  • Evaluation of Service-scape using VR-based Testing Laboratory: A Case Study on a Duty Free Shop, ., 0, 0, - (2013)
  • Customer Experience Board: A Structured Tool for Visualizing Experience-centric Service Processes, ., 0, 0, - (2013)
  • Development of Scales for Measuring Quality of Mobile Content Services: Focused on Application Market Services, ., 0, 0, - (2013)
  • Recent Research Activities in System Informatics and Engineering at POSTECH, ., 0, 0, - (2013)
  • 서비스 테스팅 실험실에서의 서비스 테스팅 품질 Gap 모델 개발, ., 0, 0, - (2013)
  • Information Service Blueprint: “Information-intensive Service (IIS) 의 프로세스 시각화 도구, ., 0, 0, - (2013)
  • 제품-서비스 통합 시스템의 품질 평가 차원 개발: 고객 관점의 접근, ., 0, 0, - (2013)
  • An Evaluation Scheme for Product-Service System Models,, ., 0, 0, - (2013)
  • 제품-서비스 통합시스템 라이프사이클: 고객 관점의 접근, ., 0, 0, - (2012)
  • 스마트 헬스케어 서비스 표현 모델: 데이터 수집-분석-활용 메커니즘 관점에서, ., 0, 0, - (2012)
  • New approach to service testing: failure prevention 관점에서의 접근, ., 0, 0, - (2012)
  • 고객 친화형 텔레매틱스 서비스 컨셉 개발 절차: 차량 데이터 분석을 기반으로, ., 0, 0, - (2012)
  • s-Scape에서의 서비스 평가 체계 적용: 중고 자동차 무인 판매 서비스 테스트 사례 중심으로, ., 0, 0, - (2012)
  • Development of a quality evaluation scheme for mobile content services, ., 0, 0, - (2012)
  • Development of automobile service concepts using a data-driven approach, ., 0, 0, - (2012)
  • Development of a service evaluation scheme in a service laboratory environment, ., 0, 0, - (2012)
  • Construction of a User eXperience component model and its application in product evaluation: A case study on smart phones, ., 0, 0, - (2012)
  • Information service blueprint “A structured visualization tool for information-intensive services”, ., 0, 0, - (2012)
  • 서비스 실험실 환경에서의 서비스 평가 체계 개발, ., 0, 0, - (2012)
  • Information Service Blueprint“정보 집약 서비스의 프로세스 시각화 도구”, ., 0, 0, - (2012)
  • PSS Board “A tool for visualizing product-service system process”, ., 0, 0, - (2012)
  • 사용자 경험 평가 체계의 개발, ., 0, 0, - (2012)
  • PSS Board “Product-Service System (PSS) 의 프로세스 시각화 도구”, ., 0, 0, - (2012)
  • 서비스 실험실 환경에서의 서비스 평가를 위한 평가 기준 도출 방법론 개발, ., 0, 0, - (2012)
  • 사용자 경험을 고려한 제품 평가 요소 도출 방법론 개발: 스마트 폰 사례를 중심으로, ., 0, 0, - (2012)
  • PSS Board“A tool for visualizing product-service system process”, ., 0, 0, - (2012)
  • 서비스 실험실 환경에서의 서비스 평가를 위한 서비스 평가 체계 개발, ., 0, 0, - (2012)
  • Development of a Service Quality Evaluation Scheme for s-Scape, ., 0, 0, - (2011)
  • Product-Service System Blueprint: Visualization of Value Creation Mechanism, ., 0, 0, - (2011)
  • Measuring the Effectiveness of a Loyalty Program: A Case Study in Automobile Industry, ., 0, 0, - (2011)
  • Evaluation of Product-Service systems: Current Status and Future Research Directions, ., 0, 0, - (2011)
  • Evaluation of Service Quality using s-Scape : A Case Study, ., 0, 0, - (2011)
  • An Evaluation Scheme for Product-Service Systems, ., 0, 0, - (2011)
  • Product-Service System Blueprint: Visualization of Value Creation Mechnism, ., 0, 0, - (2011)
  • Developing the methodology to test and evaluate a service concept in the service laboratory environment, ., 0, 0, - (2011)
  • Development of an Evaluation Scheme for Product-Service Systems, ., 0, 0, - (2011)
  • Ideation Support System for Product-Service System Development, ., 0, 0, - (2009)
  • A Modeling Approach to Optimize Semiconductor Fabrication Process Considering Uniformity, ., 0, 0, - (2009)
  • A Posterior Preference Articulation Approach to Multiresponse Surface Optimization, ., 0, 0, - (2009)
  • A Concept Generation Support System for Product-Service System Development, ., 0, 0, - (2009)
  • Achieving Low Within-wafer Variability in Semi-conductor Manufacturing Process, ., 0, 0, - (2009)
  • A Rule Induction Method for Optimizing a Multistage Manufacturing Process with Missing Values, ., 0, 0, - (2009)
  • Services Innovation: Research Framework and Research Issues, ., 0, 0, - (2009)
  • A Posterior Preference Articulation Approach to Multiresponse Surface Optimization, ., 0, 0, - (2009)
  • A posterior preference articulation approach to dual response surface optimization, ., 0, 0, - (2009)
  • Optimization of semi-conductor manufacturing process considering the uniform quality of chips within single wafer, ., 0, 0, - (2009)
  • A Study on Ideation Support System for Product-Service Systems Development, ., 0, 0, - (2009)
  • Robust QFD Methodology under the Uncertainty in Input Information, ., 0, 0, - (2008)
  • New Service Development Process: Current Status and Research Issues, ., 0, 0, - (2008)
  • Service Science Curriculum: Recent Trends and Future, ., 0, 0, - (2008)
  • Service Quality Model for IPTV Service: Identification of Key Features and Their Relationship, ., 0, 0, - (2008)
  • Robust QFD Methodology under the Uncertainty in Input Information, ., 0, 0, - (2008)
  • Multistage-PRIM for Optimization of Multistage Manufacturing Processes with Insufficient Data, ., 0, 0, - (2008)
  • A Posterior Preference Articulation Approach to Dual Response Surface Optimization, ., 0, 0, - (2008)
  • Determination of Compromising Priority from Pairwise Comparisons Considering Type I and Type II Errors, ., 0, 0, - (2008)
  • Patient Rule Induction Method for Optimization of a Multistage Manufacturing Process, ., 0, 0, - (2008)
  • Key Factor Analysis of IPTV Service Quality Mode, ., 0, 0, - (2008)
  • Posterior Preference Articulation Approach to Dual Response Surface Optimization, ., 0, 0, - (2008)
  • Selecting the Best Compromise among Nondominated Points in Dual Response Surface Optimization, ., 0, 0, - (2007)
  • A Model of Rapid New Service Development Process: Rapid-NSD, ., 0, 0, - (2007)
  • An Extended QFD Planning Model Considering Longitudinal Effect: High-speed Internet Service Case Example, ., 0, 0, - (2007)
  • Patient rule induction method for optimization of multistage manufacturing processes: A case study in steel industry, ., 0, 0, - (2007)
  • Dual Response Surface Optimization: Posterior Preference Articulation Approach, ., 0, 0, - (2007)
  • A Model of Rapid New Service Development Process: Rapid-NSD, ., 0, 0, - (2007)
  • Data mining approach to multiresponse optimization, ., 0, 0, - (2007)
  • Robustness Evaluation and Robust Decision-Making under Uncertainty in Input Information of QFD, ., 0, 0, - (2007)
  • An Extended QFD Planning Model for Goal Attainment Consdering Longitudinal Effect, ., 0, 0, - (2007)
  • Robust QFD: Framework and A Case Study, INFORMS Annual Meeting, San Francisco, U.S.A, 0, 0, - (2005)
  • Predictive Monitoring of a Batch Process: New Methods for Estimating Future Observations, IEMS and ICC&IE 2001 Conference, 0, 0, - (2001)
  • IQFD: Internet-based Tool for New Product Development, International Conference on Production Research Special ICPR-2000, 0, 0, - (2000)
  • Simultaneous Optimization of Multiple Responses with Both Mean and Variability Considered, EURO XVII, 0, 0, - (2000)
  • Internet-Based QFD, INFORMS International Meeting, 0, 0, - (2000)
  • QFD Optimizer: Development and Test of Its Usefulness, INFORMS International Meeting, 0, 0, - (2000)
  • Usability Assessment and Prediction for Consumer Electronic Products, INFORMS National Meeting, 0, 0, - (1999)
  • Application of Customer Need Research on the Internet, 1999 Korean Institute of Industrial Engineers Conference, 0, 0, - (1999)
  • A Model for analyzing customer satisfaction improvement projects through Quality Function Deployment, DSI International Conference, 0, 0, - (1999)
  • A Modeling Framework for Usability Assessment and Prediction, INFORMS National Meeting, 0, 0, - (1998)
  • A Fuzzy Modeling Approach to Multiple Response Optimization, 1998 Taipei International Statistical Symposium, 0, 0, - (1998)
  • On Robust Design for Multiple Quality Characteristics, International Statistical Institute Meeting, 0, 0, - (1997)
  • Reducing Complexity in Product / Process Design, INFORMS National Meeting, 0, 0, - (1997)
  • Simultaneous Optimization of Multiple Response Surfaces, 1997 SRCOS, 0, 0, - (1997)
  • Dual Response Optimization: A Fuzzy Modeling Approach, INFORMS National Meeting, 0, 0, - (1996)
  • Perspectives of Research on Quality Management in New Product Design, Annual Joint Research Conference of Penn State University and Technion University, 0, 0, - (1996)
  • Quality Function Deployment: Modeling Issues, Asia Pacific Decision Sciences Institute Conference, 0, 0, - (1996)
  • Robust Design with Multiple Characteristics: Applications to QFD, INFORMS National Meeting, 0, 0, - (1996)
  • Incorporating Multiple Quality Criteria into Service Design, INFORMS National Meeting, 0, 0, - (1995)
  • Modeling Issues in Quality Management, INFORMS National Meeting, 0, 0, - (1995)
  • VR in Consumer Education - Bringing the Students into the Supermarket, Inaugural Virtual Reality Conference, 0, 0, - (1995)
  • Modeling Multiattribute Decision Process Using Weighted Logic Calculus, INFORMS National Meeting, 0, 0, - (1995)
  • Quality Function Deployment: Fuzzy Multicriteria Modeling and Decision Support System, Decision Sciences Institute National Meeting, 0, 0, - (1994)
  • Fuzzy Multicriteria Methodologies and Decision Support System for Quality Function Deployment, ORSA/TIMS Joint National Meeting, 0, 0, - (1994)
  • Decision Support System for Quality Function Deployment: Experimental Results, Decision Sciences Institute National Meeting, 0, 0, - (1993)
  • Spreadsheet-Based Decision Support System: Application to Quality Function Deployment, ORSA/TIMS Joint National Meeting, 0, 0, - (1993)
  • A Prescriptive Modeling Approach to House of Quality, ORSA/TIMS Joint National Meeting, 0, 0, - (1992)
  • Application of Multicriteria Optimization to Quality Function Deployment, TIMS/ORSA Joint National Meeting, 0, 0, - (1992)
  • Fuzzy Optimization for Quality Function Deployment, TIMS/SOBRAPO Joint International Meeting, 0, 0, - (1991)
  • A Posterior Preference Articulation Approach to Dual Response Surface Optimization, INFORMS Annual Meeting, 0, 0, - (0000)
  • Multistage-PRIM for Optimization of Multistage Manufacturing Processes with Insufficient Data, INFORMS Annual Meeting, 0, 0, - (0000)
  • New Service Development Process: Current Status and Research Issues, Korean Institute of Industrial Engineers, 0, 0, - (0000)
  • Robust QFD Methodology under the Uncertainty in Input Information, INFORMS Annual Meeting, 0, 0, - (0000)
  • Service Quality Model for IPTV Service: Identification of Key Features and Their Relationship, INFORMS Annual Meeting, 0, 0, - (0000)
  • Service Science Curriculum: Recent Trends and Future, Society of Service Science, 0, 0, - (0000)
  • Multiple Response Optimization: Theory and Applications, 2001 Korean Society for Quality Management Conference, 0, 0, - (0000)
  • QFD 의 효용성 향상을 위한 고려사항, 2002 Innovation Conference, 0, 0, - (0000)
  • A Systematic Generation of CTQ Candidates in DFSS: Methodology Development and A Case Study, INFORMS Annual Meeting, San Francisco, U.S.A, 0, 0, - (0000)
  • Interactive Desirability Function Approach to Multiresponse Surface Optimization, INFORMS Annual Meeting, San Francisco, U.S.A, 0, 0, - (0000)
  • Six Sigma in Korea: Recent Trends and Challenges, INFORMS International Meeting, 0, 0, - (0000)

단행본

  • 지식경제시대의 서비스 사이언스, 생능출판사, , (2011)
  • Introduction to service engineering, Wiley, , Waldemar Karwowski (2010)
  • Economic Evaluation of Advanced Technologies: Techniques and Case Studies, Taylor & Francis, , 김광재 (2002)
  • Quality Function Deployment: Optimizing Product/Process Design, , 0, 김광재 (2000)
  • On Robust Design for Multiple Quality Characteristics, , 0, 김광재 (2000)
  • Based Approach, , 0, 김광재 (2000)
  • Multi-Response Surface Optimization and Multi-Objective Optimization: Relationships and Directions, , 0, 김광재 (2000)
  • New Frontiers of Decision Making for the Information Technology Era, World Scientific Publishing Company, 420, 김광재 (2000)
  • Quality Improvement Through Statistical Methods, Birkhauser, Boston, 480, 김광재 (1998)
  • Group Technology and Cellular Manufacturing: Methods and Applications, Taylor & Francis, 357, 김광재 (1998)
  • Essays in Decision Making, Springer-Verlag, Berlin, 427, 김광재 (1997)
  • Integrated Product, Process and Enterprise Design, Springer, 504, 김광재 (1997)

연구실적

  • 자동차 인테리어의 고급감/품위감 향상을 중심으로 한 감성품질 개선에 관한 연구, 현대엔지비(주) (2001-2002)
  • 실시간 공정감시//진단/제어 통합시스템 개발:BATCH공정의 품질향상, 국방과학연구소 (2001-2002)
  • 실시간 공정감시/진단/제어 통합 시스템 개발(BATCH 공정의 품질향상), 국방과학연구소 (2002-2003)
  • QFD를 활용한 서비스품질 및 고객가치 향상방안 연구, 한양대학교 (2001-2001)
  • 통신서비스에 대한 QFD적용 일반화및 요소별 파급경로 분석에 관한 연구, 한양대학교 (2002-2002)
  • SEM을 활용한 통신서비스 품질의 요소별 인과관계 모형구축에 관한 연구, 한양대학교 (2003-2003)
  • 방법론 개발 및 웹기반 소프트웨어 구현, 한국학술진흥재단 (2004-2005)
  • 초고속인터넷의 네트워크성능이 고객만족도와 고객충성도에 미치는 영향력에 관한 실증, 정보통신연구진흥원 (2004-2005)
  • 기업의 성과지표 수립체계 개발 및 검증연구, (재)산학협동재단 (2005-2006)
  • 고객중심의 컨버전스 사업포토폴리오 구축전략에 관한 연구, 한국전자통신연구원 (2005-2005)
  • S_직접비_김광재, 포항공과대학교 (2006-2019)
  • 인건비풀링과제, 포항공과대학교 (2006-2015)
  • 자체연구개발과제, 포항공과대학교 (2006-2016)
  • ROBUST QFD : 방법론 개발 및 웹기반 소프트웨어 구현, 한국학술진흥재단 (2005-2006)
  • 지능형 공정의 최적화를 위한 데이터 마이닝: ENHANCED MR-PRIM의 개발 및 검증, 한국학술진흥재단 (2006-2007)
  • (전사) 포스코형 고속연주기 REQUIREMENT ENGINEERING 체계개발, (주)포스코 (2007-2007)
  • 서비스 혁신기술 연구, 포항공과대학교 산학협력단 (2007-2007)
  • 기술경영 프로그램의 발전전략 및 연구결과 사업화 전략 논의, 포항공과대학교 (2007-2008)
  • 다단계 생산공정의 통합 최적화를 위한 데이터마이닝: MULTISTAGE-PRIM의 개발 및 검증, 한국학술진흥재단 (2007-2008)
  • 다단계 철강생산공정의 최적회를 위한 MULTISTAGE-PRIM의 개발 및 검증[철강기초], 포항공과대학교 산학협력단 (2008-2009)
  • 제품의 서비스화 (SERVITIZATION)을 위한 성공요인 도출 및 체계적 절차 개발, (재)산학협동재단 (2008-2009)
  • 지속가능한 가치창출을 위한 혁신적 제품-서비스 통합시스템 개발체계 구축, 한국과학재단 (2008-2009)
  • 결측치와 데이터 부족이 고려된 다단계 생산공정의 최적화를 위한 데이터 마이닝:ENHANCED MS-PRIM의 개발 및 검증, 한국학술진흥재단 (2008-2009)
  • 지속가능한 가치창출을 위한 혁신적 제품-서비스 통합시스템 개발체계 구축, 재단법인한국연구재단 (2009-2010)
  • (학생)인건비풀링과제, 포항공대산학협력단 (2009-2020)
  • 4.3200_(2차년도) 이월과제, 재단법인한국연구재단 (2009-2010)
  • BLU 서비스의 정량적 효과 평가, 현대자동차(주) (2010-2010)
  • Q 서비스의 정량적 효과 평가, 기아자동차(주) (2010-2010)
  • 서비스 테스트를 위한 혁신형 서비스 실험실 구축, 한국생산기술연구원 (2010-2011)
  • 지속가능한 가치창출을 위한 혁신적 제품-서비스 통합시스템 개발체계 구축, 재단법인한국연구재단 (2010-2011)
  • 4.4616/4.4784_2차년도 이월과제, 재단법인한국연구재단 (2010-2011)
  • 제품 및 서비스에 대한 UX 요소화 및 UX요소 평가 프레임워크 개발, 삼성전자(주) (2011-2011)
  • 서비스 테스트를 위한 혁신형 서비스 실험실 구축, 한국생산기술연구원 (2011-2012)
  • 4.5342_이월과제, 한국생산기술연구원 (2011-2012)
  • VRM DATA 활용 서비스 개발 프로젝트에 관한 연구, 기아자동차(주) (2011-2012)
  • 제품-서비스 통합시스템의 품질 평가 체계 개발: 수명 주기를 고려한 고객 관점의 접근, 재단법인한국연구재단 (2012-2013)
  • 서비스 테스트를 위한 혁신형 서비스 실험실, 한국생산기술연구원 (2012-2013)
  • 4.6707_이월과제, 한국생산기술연구원 (2012-2013)
  • 제품-서비스 통합시스템의 품질 평가 체계 개발: 수명 주기를 고려한 고객 관점의 접근, 재단법인한국연구재단 (2013-2014)
  • 사업용 차량 통합단말 표준플랫폼 및 안전운전 지원 기술 개발, 교통안전공단 (2013-2014)
  • 4.8308_1차년도 이월과제, 재단법인한국연구재단 (2013-2014)
  • 시스템 인포매틱스 기반의 신서비스 개발 체계 구축, 재단법인한국연구재단 (2014-2015)
  • 3D융합산업 분야 R&D지식지도 구축 제안서, (재)포항테크노파크 (2014-2014)
  • 사업용차량 통합단말표준플랫폼 및 안전운전지원 기술개발, 교통안전공단 (2014-2015)
  • 시스템 인포매틱스 기반의 신서비스 개발 체계 구축, 재단법인한국연구재단 (2015-2016)
  • 4.11121_1단계 1차년도 이월과제, 재단법인한국연구재단 (2015-2016)
  • 자체연구개발과제[2015년 신설], 포항공과대학교 (2015-2026)
  • 사업용차량 통합단말표준플랫폼 및 안전운전지원 기술개발, 교통안전공단 (2015-2016)
  • 시스템 인포매틱스 기반의 신서비스 개발 체계 구축, 재단법인한국연구재단 (2016-2017)
  • [학부생연구프로그램]IOT 기반의 에너지 관리 플랫폼 도입 기획 연구, 포항공과대학교 (2016-2016)
  • 포스코의 인공지능(AI) 적용을 위한 가이드라인 개발, (주)포스코 (2016-2017)
  • [기술개발]제조산업의 AI적용기술 연구, 포항공대산학협력단 (2016-2017)
  • 4.12233/12463 이월과제, 재단법인한국연구재단 (2016-2017)
  • 대학생 건강생활 및 체력증진 서비스, (주)원소프트다임 (2016-2016)
  • 빅데이터 애널리틱스와 프로세스마이닝을 통한 공정 최적화, 재단법인한국연구재단 (2016-2017)
  • 빅데이타 기반 전력 에너지 수요 예측 및 최적화 로직 개발, (주)포스코 (2017-2017)
  • [4.14308_기술개발비]에너지 빅데이터 기반의 스마트시티 개발 전략 연구, 포항공대산학협력단 (2017-2017)
  • 스마트 안전분야 융합신제품 및 서비스실증 리빙랩 기반구축, 한국생산기술연구원 (2017-2018)
  • 빅데이터 애널리틱스와 프로세스마이닝을 통한 공정 최적화, 재단법인한국연구재단 (2017-2018)
  • 스마트 안전분야 융합신제품 및 서비스실증 리빙랩 기반구축, 한국생산기술연구원 (2018-2018)

IP